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Amazon! Argh!

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What is wrong with Amazon? They have become impossible to deal with. Or indeed get any sense out of.



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I have tried to get into my account so many times and failed miserably each time. Spitting feathers? I’ll say!


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I have changed my password. Pointless. I have typed in the additional check letters. Pointless. These things I’ve done repeatedly.

I am a customer who spends countless money on the site every year.

But this could change…

I also have all of my books selling on their site. But seeing that I am finding it impossible to get to my dashboard, and therefore cannot change my prices for a promo, or indeed, do anything else, I see little point in continuing with either.

But, of course, I can’t even remove my books. I feel like a kidnap victim.

Is there ANYONE at Amazon prepared to help? Or are they too busy counting their money?

I really have to wonder-has Amazon got too big for its boots?

person wearing pair of brown timberland work boots and black denim skinny jeans standing on asphalt road

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Am I the only one who’s having these problems?



  1. geraldine

    Hi John

    Yippee! I can now get into my KDP site. Finally. The young man who phoned me got me sorted out, so kudos to him. I’m just thankful I can now do all the things that I have been unable to do for so long. Thanks for your support. 🙂

  2. John Bainbridge

    This is outrageous. Do let me know how you get on. I find it appalling there’s not even a phone number. Might be worth contacting a newspaper who can at least contact the Amazon press office, Regards John

    • geraldine

      Hi John, I know, they’re hopeless. But maybe they read my post! Who knows? Anyway, they’ve now contacted me. Still haven’t got a phone number. I’ve had to email with a phone number/time for them to contact me. What’s the betting they’ll get back to say they only phone US customers! Well, I live in hope. 🙂

      • John Bainbridge

        Hope it works out, I think it’s outrageous that there is no simple point of contact in an emergency. Regards John

      • John Bainbridge

        Outrageous there is no simple point of contact with a human being at the end.

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